9/11 Memorial & Museum in New York City
180 Greenwich St • New York, NY 10007
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Overview
Commemorating the fateful day of September 11, 2001, in New York City, the 9/11 Memorial and Museum tells the story of the events at the World Trade Center, Pentagon, and on Flight 93. The museum houses interactive and eye-opening exhibits, films, and talks honoring the men, women, children, and families whose lives were drastically altered that day.
Good To Know
- Learn about 9/11 through artifacts, multi-media displays, personal stories, and interactive technology.
- The tour is self-guided, allowing you to explore the museum at your own pace.
- The Historical Exhibition may not be appropriate for visitors younger than 10. Parents should use discretion.
- Plan to spend at least 2 hours to experience the entire museum.
- Films are offered daily in the auditorium (L-2 Level) and South Tower Footprint (C-4 Level) and are free to museum visitors.
- Visitors cannot re-enter the museum after exiting the building.
- Talking on a cell phone is prohibited in exhibition spaces and theaters.
Description
The Museum, located beneath the Memorial plaza, spans more than 110,000 square feet of exhibition space. Visitors can explore a rich collection of personal stories, historic artifacts, photographs, and multimedia presentations that document the events of 9/11 and their aftermath. Exhibits examine the day’s timeline, the global response, and the stories of first responders, survivors, and families affected by the tragedy.
Highlights include the preserved remnants of the original Twin Towers, the Survivor Stairs, and the Last Column—covered with messages of hope and remembrance. The Museum also features rotating exhibitions and educational content that help contextualize the significance of 9/11 in modern history.
The 9/11 Memorial Plaza is open daily from 8:00 a.m. to 8:00 p.m., providing access to the reflecting pools and surrounding grounds. The 9/11 Museum is open Wednesday through Monday, and on select Tuesdays, from 9:00 a.m. to 7:00 p.m.
Whether visiting to pay respects or to gain a deeper understanding of the events and their legacy, the 9/11 Memorial & Museum offers an experience that is both respectful and informative.
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9/11 Memorial & Museum is located at 180 Greenwich St • New York, NY 10007
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Frequently Asked Questions about 9/11 Memorial & Museum
How long should I plan to spend at the museum?
On average it takes 2 hours to experience the entire museum.
What are the 9/11 Memorial and Museum operating hours?
The 9/11 Memorial is open daily from 8:00 am to 8:00 pm; the 9/11 Museum is open Wednesdays through Mondays and on select Tuesdays from 9:00 am to 7:00 pm.
Can I take pictures at the memorial?
Yes. Personal photography is permitted. Professional photography must obtain a permit.
Where is the 9/11 Memorial Museum located?
The 9/11 Memorial & Museum is located at the site of the former World Trade Center in Lower Manhattan at 180 Greenwich St, New York, NY 10007.
How do I access the memorial?
Enter the 9/11 Memorial at the intersection of Liberty Street and Greenwich Street, at the intersection of Liberty Street and West Street, or the at the intersection of West Street and Fulton Street.
Can I enter the museum on my own time?
Visitors will be permitted into the Museum at the time specified on their ticket. Entry for early or late arriving visitors will be at the discretion of Museum staff.
If I need to exit the building during my visit, can I re-enter?
No. Re-entry is not permitted once you have left the building.
Can I use my cell phone in the museum?
In certain areas, such as the exhibits, cell phone usage is prohibited.
Do I need a ticket to visit the 9/11 Memorial?
Visitor passes are no longer required to visit the Memorial.
Is the 9/11 Memorial and Museum appropriate for children?
The historical exhibition may not be appropriate for visitors younger than 10. Adults accompanying younger visitors should exercise discretion before entering.
