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9/11 Memorial & Museum in New York, NY

180 Greenwich StNew York, NY 10007
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Starting at
$26.00
INSTANT CONFIRMATION

Please Note: 

In accordance with the Key to NYC mandate, the Museum requires all visitors age 12 and older to be vaccinated against COVID-19 in order to enter. Masks are required in the Museum for all visitors over the age of two. Masks are not required outdoors on the Memorial plaza for those who are fully vaccinated.

Eligible proof of vaccination includes:

  • NYC COVID Safe App 
  • NYS Excelsior App
  • Photo or hard copy of a CDC vaccination card
  • Photo or hard copy of an official vaccination record of a vaccine administered outside the United States for AstraZeneca, SK Bioscience, Serum Institute of India/COVISHIELD, Vaxzevria, Sinopharm, or Sinovac.

Visitors 18+ must also be prepared to show an official form of identification with name and photo or date of birth, such as driver’s license, non-driver government ID card, IDNYC, passport, or school ID card.

Overview

Commemorating the fateful day of September 11, 2001, in New York City, the 9/11 Memorial and Museum tells the story of the events at the World Trade Center, Pentagon, and on Flight 93. The museum houses interactive and eye-opening exhibits, films, and talks honoring the men, women, children, and families whose lives were drastically altered that day.

Good To Know

  • Explore the museum at your own pace.
  • It takes an average of 2 hours to experience the entire museum.
  • The historical exhibition may not be appropriate for visitors younger than 10 years of age. Parents should use discretion.
  • Live talks are available to museum visitors in the auditorium on the L-2 level.
  • No re-entry is offered after exiting the building.
  • The use of cell phones for talking is prohibited in exhibition spaces and theaters.
  • Masks or face coverings are required.
  • All visitors 12 years of age and over should be prepared to show proof of vaccination to enter the Museum.

Description

from 9/11 Memorial & Museum
The Memorial Mission
Remember and honor the thousands of innocent men, women, and children murdered by terrorists in the horrific attacks of February 26, 1993, and September 11, 2001.

Respect this place made sacred through tragic loss.

Recognize the endurance of those who survived, the courage of those who risked their lives to save others, and the compassion of all who supported us in our darkest hours.

May the lives remembered, the deeds recognized, and the spirit reawakened be eternal beacons, which reaffirm respect for life, strengthen our resolve to preserve freedom, and inspire an end to hatred, ignorance, and intolerance.

HOURS:
9/11 Memorial
Daily
Sun-Sat: 7:30 am – 9:00 pm

9/11 Memorial Museum
Daily
Sun-Thu: 9:00 am - 8:00 pm, (*Last Entry* at 6:00 pm)
Fri & Sat: 9:00 am - 9:00 pm, (*Last Entry* at 7:00 pm)
*The last entry helps to allow visitors the time to fully experience the Museum. An average visit takes about two hours.*

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9/11 Memorial & Museum is located at 180 Greenwich StNew York, NY 10007
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Frequently Asked Questions about 9/11 Memorial & Museum

How long should I plan to spend at the museum?
On average it takes 2 hours to experience the entire museum.

What are the hours of operation for the memorial and museum?
The 9/11 Memorial is open daily from 7:30 am to 9:00 pm. The museum is open daily with the following hours of operation:

  • Sunday through Thursday: 9:00 am - 8:00 pm (Last Entry at 6:00 pm)
  • Friday and Saturday: 9:00 am - 9:00 pm (Last Entry at 7:00 pm) 

Can I take pictures at the memorial?
Yes. Personal photography is permitted. Professional photography must obtain a permit.

How do I access the memorial?
Enter the 9/11 Memorial at the intersection of Liberty Street and Greenwich Street, at the intersection of Liberty Street and West Street, or the at the intersection of West Street and Fulton Street.

Can I enter the museum on my own time?
Visitors will be permitted into the Museum at the time specified on their ticket. Entry for early or late arriving visitors will be at the discretion of Museum staff.

If I need to exit the building during my visit, can I re-enter?
No. Re-entry is not permitted once you have left the building.

Can I use my cell phone in the museum?
In certain areas, such as the exhibits, cell phone usage is prohibited.

Do I need a ticket to visit the 9/11 Memorial?
Visitor passes are no longer required to visit the Memorial.

Is the 9/11 Memorial and Museum appropriate for children?
The historical exhibition may not be appropriate for visitors younger than 10. Adults accompanying younger visitors should exercise discretion before entering.