Frequently Asked Questions about Holiday Lights & Movie Sites
What type of ticket should I buy if I'm bringing a very young child?
If a child is age five or younger and will be sitting on your lap during the entire tour, you do not need to purchase a ticket for them. If they will be requiring a seat, however, you will need to purchase a Child ticket. While young children are welcome on the tour, please be aware if your child proves disruptive or excessively restless, you may be asked to leave.
Where does the tour end?
The tour ends at Bryant Park on 42nd Street facing East.
Are we on the bus the whole tour?
Absolutely not. The tour takes place on a coach bus since the locations are spread out around Manhattan. But we get off the bus at a number of locations along the way, giving you the opportunity to experience the locations and take pictures. Whenever you leave the bus, it is with the tour guide. The tour includes a mix of on-the-bus viewings of locations and stops to get off the bus to explore, all woven into the story of how they relate to the holiday movies.
Is there ever a circumstance when a location is omitted from the tour?
While it is extremely rare, we do sometimes need to skip or modify certain locations that usually are part of the tour. Since the tour is visiting real-life locations all around Manhattan, the tour's itinerary can sometimes be impacted by traffic conditions, store hours, etc. On Location Tours assumes no liability or responsibility for: traffic conditions, access to sites, or other conditions beyond its control.
Is this a good sightseeing tour?
Yes, especially for the holiday season in New York City. This tour will take you to the spectacular, famous holiday sights throughout the city.
Should I tip the tour guide?
Gratuities are not included in the price of the tour ticket. A tip for exemplary service is always appreciated, but never required.
Are food and drink included on the tour? Can I bring my own?
No, but please feel free to bring something of your own if it is neat and you're sure to remove all garbage from the bus at the end of the tour. Alcohol is completely prohibited on the bus.
Is this tour conducted in English only?
What type of bus is used?
The tour is conducted on a closed coach bus. It is heated in the winter and air conditioned in the summer.
Is there assigned seating on the bus?
Seating is first come, first serve. If you have a number of people in your party that want to sit together, you should make sure to arrive 15-20 minutes early. Guests that arrive late or right at the starting time are much more likely to have to split up their group.
Are the buses handicapped accessible?
Yes, but you need to contact On Location Tours directly before booking your tickets to arrange a wheelchair accessible bus, if needed. Buses are equipped with on-board restrooms. Buses are not equipped with lap or shoulder belts or harnesses. We are committed to providing accessible tours to persons with disabilities and are able to provide accessible vehicles for passengers with mobility impairments. Notice of the need for an accessible vehicle at least 24 hours in advance is strongly recommended so as to guarantee the timely provision of an accessible vehicle. The wheelchair lifts can accommodate up to approximately 600 pounds total. However, If you will be using a fold-up wheelchair and will be traveling with someone who can provide assistance on and off the bus, you do not need to inform us ahead of time as all of our buses have room in the luggage compartment to store it.
Are cameras allowed on the tour?
Yes. While photography and filming are not allowed on the bus portion of the tour, there are some great spots for taking photos and video at our numerous stops along the way.
Can I take a stroller or luggage on the tour?
The tour is conducted on a coach bus, so limited storage space is available. Please keep in mind that there will be several stops of up to 15-20 minutes each where we will be leaving the bus. If you are not comfortable leaving your belongings on the bus during this time, you might want to reconsider bringing them.